When will you ship my order?

We do our best to ship all orders within 24 business hours unless an issue occurs.

Typically, orders placed before 11:00 AM PT / 2:00 PM ET from Monday to Friday ship in less than 3 hours. Orders placed after 11:00AM PT / 2:00PM ET from Monday to Friday ship the following business day.

Shipping Times

Processing Time: 2-5 business days

Standard Shipping Time: 10-20 business days

Express Shipping Time: 3-5 business days

PS. For orders to South America and the Russian Federation, shipping may take more than 1 month due to transport and customs issues.

Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.

How much does shipping cost?

Free shipping on all products

Shipment Confirmation

You will receive a Shipment Confirmation email once you order has shipped containing your Tracking number(s). The tracking number will be active within 24 hours.

Order Tracking

Order Tracking is available online. Enter your order number from your email and find out when your order is expected to arrive.

My order says delivered, but I don’t have it?

Some possible things that could have happened.
– They didn’t scan it correctly and it will show up the next day.
– The carrier could have left it at a neighbors house by accident or a front desk if you live in an apartment. Please check.

Damages

createprintdiy.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.